The Development Academy of the Philippines is exploring a long-term partnership with the Mindanao Development Authority (MinDA), among other organizations in Mindanao, as it aims to strengthen and make more strategic the engagement of its flagship body in the south, the DAP sa Mindanao (DSM), in the region. DAP President and Chief Executive Officer Engelbert continue reading : DAP exploring partnership with MinDA

The Development Academy of the Philippines’ Center for Governance recently presented the results of a customer satisfaction survey it conducted for the Laguna Lake Development Authority (LLDA), with the survey conducted in 2018 showing that the primary customers of the LLDA were satisfied with its services. A total of 328 respondents from the LLDA’s customers, continue reading : DAP presents results of customer satisfaction survey for LLDA

The Development Academy of the Philippines, through its Productivity and Development Center (PDC), takes pride in having provided technical assistance to some 39 government agencies that successfully developed, expanded, and transitioned their respective Quality Management System (QMS) certifiable to ISO 9001:2015 standard. The DAP, being the country’s National Productivity Organization and a member of the Technical continue reading : DAP assists 39 gov’t agencies get ISO 9001:2015 QMS certification in 2018

The Development Academy of the Philippines’ Center for Governance (DAP-CFG) completed the last two courses of the Leadership Enhancement and Development (LEAD) Training Program for local chief executives of the Autonomous Region in Muslim Mindanao (ARMM) in October 2018.  The last two courses that represented the third and fourth course of the program were held continue reading : DAP completes LEAD course for ARMM local chief executives

The Development Academy of the Philippines’ Center for Governance recently concluded a customer satisfaction survey for the Land Bank of the Philippines Insurance Brokerage, Inc. (LIBI), which showed its primary clients’ satisfaction with its services. The DAP suggested that the LIBI should continue working to ensure that its services exceed the expectations of primary clients continue reading : DAP conducts customer satisfaction survey for Land Bank Insurance

The Development Academy of the Philippines, through its Center for Governance, recently concluded the “2018 Customer Satisfaction Survey” for the National Transmission Corporation, with the results revealing that the primary customers of the TransCo were satisfied with the services provided to them, which means that the government’s power transmission agency has been able to sustain continue reading : DAP concludes 2018 customer satisfaction survey for TransCo

The Development Academy of the Philippines (DAP), supports, “BOLUNTARISMO: Daan Tungo sa Pagbabago”. This is a program of the Philippine National Volunteer Service Coordinating Agency (PNVSCA), and chaired by the National Economic Development Authority (NEDA), to generate nationwide awareness and participation through organizing or joining volunteering activities for the attainment of the goals of the continue reading : Philippine National Volunteer Service Coordinating Agency

The Development Academy of the Philippines’ Public Management Development Program (DAP-PMDP) welcomed the pioneer batch of its Senior Executives Class Shuttle Course (SSC) last January 23 at the DAP Building in Pasig City.  Hailing from eight government agencies and three state universities, the 16 senior executives are embarking on the PMDP’s first run of the continue reading : DAP-PMDP welcomes SEC shuttle course pioneer batch

A total of 24 participants from 11 public and private health institutions in the Philippines, including some representatives from the Department of Health, completed the Asian Productivity Organization (APO) e-learning course on customer satisfaction management for the health sector co-implemented by the Development Academy of the Philippines’ Center for Governance last December at the DAP Building in Pasig City. continue reading : Local health officers complete APO e-learning course on customer satisfaction management for the health sector