Government frontliners get an almost good score: National CitSat Survey Report 2020

In spite of the challenges during the COVID-19 pandemic, frontline government agencies and staff still got an almost good overall nationwide satisfaction score of 70.14 out of 100, according to the results of the 2020 Citizen Satisfaction e-Survey (eCitSat) that was participated by 2,066 respondents across the country. Based on the e-survey result, Mindanao topped continue reading : Government frontliners get an almost good score: National CitSat Survey Report 2020

GQMC chair urges public servants to look at motivation, goals, and processes behind a smart government

The photo shows some of the participants and speakers together with DAP President and Chief Executive Officer Engelbert C. Caronan, Jr., (first row, second from left), DAP Senior Vice President and Dean Lizan Perante-Calina (first row, third from left), GQMC Chairperson and DBM Secretary Wendel E. Avisado (first row, rightmost), and DAP Vice President Arnel continue reading : GQMC chair urges public servants to look at motivation, goals, and processes behind a smart government

DAP concludes its final batch of the Online Course on Effective Local Legislation

The Development Academy of the Philippines (DAP) concluded its fifth and last batch of the Online Course on Effective Local Legislation equipping 53 elected officials and legislative staff from six (6) Municipal Government Units of Alabat, Quezon; Bacnotan, La Union; Infanta, Quezon; Loon, Bohol; Manapla, Negros Occidental; and Tuba, Benguet held on October 30 to continue reading : DAP concludes its final batch of the Online Course on Effective Local Legislation

DAP CONTINUES TO SERVE AT THE FOREFRONT OF INNOVATION THROUGH THE HELP OF “SCHOOLBOX” FROM MULTISYS

DAP President and CEO Atty. Engelbert Caronan, Jr. and Multisys Founder and CEO David Almirol, Jr. signed the Deed of Donation. Mr. Celso Santiagio, Jr., Acting Managing Director of the DAP Institutional Marketing Center, Mr. Allan De Venecia, Special Assistant to the President of DAP for Emerging Technologies, Ms. Jed Eder, Multisys Strategic Partnership Officer, and Ms. continue reading : DAP CONTINUES TO SERVE AT THE FOREFRONT OF INNOVATION THROUGH THE HELP OF “SCHOOLBOX” FROM MULTISYS

ARTA, logistics sector support DAP’s regulatory reform recommendations

The Anti-Red Tape Authority (ARTA) and stakeholders from the logistics sector expressed their support to the Development Academy of the Philippines’ (DAP) regulatory reform recommendations on the study on Logistics Industry Regulation Review presented during the consultation meeting organized by ARTA last September 29. The DAP, through its Productivity and Development Center’s (PDC) Modernizing Government continue reading : ARTA, logistics sector support DAP’s regulatory reform recommendations

DAP to roll out first citizen satisfaction e-survey for new normal service delivery

The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), is set to roll out its first web-based Citizen Satisfaction Survey (CitSat) on frontline government services from December 3-18, 2020. Following current health protocols in place, the nationwide survey can be accomplished online through http://citsat.dap-systems.net by the citizens as the target continue reading : DAP to roll out first citizen satisfaction e-survey for new normal service delivery

DAP to host virtual forum on public sector quality, productivity improvement

Are you from the Public Sector?  Are you ready to continuously respond to the disruptions of COVID-19, and are you prepared to rethink your service delivery?  Yes? Then, this forum is exactly for you! The Government Quality Management Committee, through the Development Academy of the Philippines’ (DAP) Productivity and Development Center, will host the annual continue reading : DAP to host virtual forum on public sector quality, productivity improvement

DAP’s MGR Program to conduct consultation series on employment and welfare regulations of gov’t

The Development Academy of the Philippines, through its Productivity and Development Center’s Modernizing Government Regulations (MGR) Program, in cooperation with the National Economic and Development Authority, will conduct a consultation series on government to citizen (G2C) transactions, which involve employment and welfare services. The consultation series is set to run from November to December 2020 continue reading : DAP’s MGR Program to conduct consultation series on employment and welfare regulations of gov’t