Customers rate MIAA services as “satisfactory”, says DAP survey

Customers of the Manila International Airport Authority (MIAA) gave a satisfactory rating for its services in the 2022 Customer Satisfaction Survey conducted by the Development Academy of the Philippines’ Center for Governance (DAP-CFG). The survey results were shared by CFG Director Gilbert Lumantao to the members of the MIAA management committee. The survey assessed the continue reading : Customers rate MIAA services as “satisfactory”, says DAP survey

DAP tackles Philippine development policies in 2023 CBILLS Talk

Photo session of the participants together with the invited resource speakers and DAP Senior Vice President Magdalena Mendoza for the 2023 CBILLS Thursday Talks Lecture No. 1 The Development Academy of the Philippines (DAP), through its Center for Governance – Policy Research Office, conducted the first installment of the 2023 Thursday Talks Lecture Series under continue reading : DAP tackles Philippine development policies in 2023 CBILLS Talk

PCIC gets satisfactory rating in 2022, DAP survey says

The Philippine Crop Insurance Corporation (PCIC) obtained a satisfactory rating for its services according to the 2022 Customer Satisfaction Survey conducted by the Development Academy of the Philippines’ Center for Governance (DAP-CFG). “The PCIC should continue improving its services to exceed the expectations of primary clients as well as to address identified priority areas to continue reading : PCIC gets satisfactory rating in 2022, DAP survey says

DAP trains BARMM ministries, agencies to implement and sustain Citizen’s Charter

Officers and members of JICA, DAP, and BARMM Office of the Chief Minister pose for a group photo. (L-R, first row) Mr. Shigeo Kato, Dr. Julie Catherine Paran,  Mr. Hirofumi Hoshi, Dir. Narcisa Macog, Vice President and Managing Director Imelda Caluen, Internal Auditor Hasmiene Ibrahim and  training participants (second  and third  rows). The Development Academy continue reading : DAP trains BARMM ministries, agencies to implement and sustain Citizen’s Charter

DAP explores migration governance in CBILLS Thursday Talks

In its sixth installment of the Capability Building on Innovative Leadership for Legislative Staff (CBILLS) Program’s Thursday Talks: Webinar Series on Socio-Political and Economic Perspectives, the Development Academy of the Philippines, through its Center for Governance-Policy Research Office (CFG-PRO), tackled issues on migration governance in a webinar held on 27 October 2022. The webinar delved continue reading : DAP explores migration governance in CBILLS Thursday Talks

DAP partners with LKYSPP, GRIPS, and KDIS for CBILLS international courses

The participants of the 2021 CBILLS International Learning Courses on Public Policy and Public Sector Leadership from the Appropriations and Finance Group (top), Emerging Leaders (second), Middle Managers (third), and Senior Leaders Track (bottom) via Zoom – Photo Collage by Mary Ann Fajardo.   The Development Academy of the Philippines’ Center for Governance (DAP-CFG) partnered continue reading : DAP partners with LKYSPP, GRIPS, and KDIS for CBILLS international courses