Register for FREE: Public Sector Quality and Productivity Improvement Forum and Government Best Practice Recognition 2023

Register for FREE! Join us at the Public Sector Quality and Productivity Improvement Forum (PSQPIF) and Government Best Practice Recognition (GBPR) 2023 on November 23 (9:00 AM – 5:00 PM) and November 24 (9:00 AM – 3:00 PM). Our esteemed lineup of speakers includes industry leaders and experts who are instrumental in shaping the future continue reading : Register for FREE: Public Sector Quality and Productivity Improvement Forum and Government Best Practice Recognition 2023

DAP and APO train delegates on innovation policies’ design, evaluation

IN PHOTO: RESOURCE PERSONS, DAP OFFICERS, AND PARTICIPANTS OF THE APO COURSE ON DESIGN AND EVALUATION OF INNOVATION POLICIES POSE FOR A PHOTO DURING THE EVENT’S OPENING CEREMONY.   The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), and the Asian Productivity Organization (APO) trained participants from APO- member economies continue reading : DAP and APO train delegates on innovation policies’ design, evaluation

DAP launches 2023 industry regulatory reviews

The Development Academy of the Philippines (DAP), through its Modernizing Government Regulations Program (MGRP), launched its 2023 Regulatory Review on September 4, 2023, at the Citadines Millennium Ortigas Manila, and via Zoom teleconferencing. Joy Divinagracia, Chief Economic Development Specialist of the National Economic and Development Authority’s (NEDA) Political Governance Division, said that the agency recognizes continue reading : DAP launches 2023 industry regulatory reviews

Training Course on Knowledge Management (Batch 4)

The Development Academy of the Philippines invites you to participate in the Training Course on Knowledge Management (Batch 4) on October 24-27, 2023. The course aims to enable participants to understand and apply the fundamental concepts, practices, and tools in creating, sharing, and applying knowledge to enhance organizational productivity and growth. The course also highlights continue reading : Training Course on Knowledge Management (Batch 4)

Training Course on Service Process Streamlining (Batch 3)

REGISTRATION IS NOW OPEN! The Development Academy of the Philippines invites you to participate in the Training Course on Service Process Streamlining (Batch 3) on September 26-29, 2023. The course provides the participants the knowledge on process streamlining, underlining its importance and benefits in improving service delivery efficiency and effectiveness. The course also provides an continue reading : Training Course on Service Process Streamlining (Batch 3)

Training Course on Root Cause Analysis and Corrective Action Formulation (Batch 3)

REGISTRATION IS NOW OPEN! The Development Academy of the Philippines invites you to participate in the Training Course on Root Cause Analysis and Corrective Action Formulation (Batch 3) on October 10-13, 2023. The course aims to contextualize the use of Root Cause Analysis (RCA) in the organization’s implementation of the Quality Management System (QMS). It continue reading : Training Course on Root Cause Analysis and Corrective Action Formulation (Batch 3)

DAP invites ISO 9001-certified agencies to register in national database system

The Development Academy of the Philippines, through its Productivity and Development Center’s Government Quality Management Program (GQMP), is inviting all ISO 9001-certified public sector organizations to register online and become part of the national Database Management System (DBMS) starting August 7, 2023. This initiative aims to build a comprehensive database to support the GQMP’s efforts continue reading : DAP invites ISO 9001-certified agencies to register in national database system

Frontline government agencies, offices score high in 2022 citizen satisfaction survey

Frontline government offices and agencies received an overall government-to-citizen (G2C) satisfaction score of 96.96 percent from transacting citizens in the 2022 Whole-of-Government Citizen Satisfaction (CitSat) Survey conducted by the Development Academy of the Philippines through its Productivity and Development Center (DAP-PDC). The overall rating is composed of 55.34 percent very satisfied and 41.62 percent satisfied continue reading : Frontline government agencies, offices score high in 2022 citizen satisfaction survey