The photo shows (left to right) DAP SVP Magdalena Mendoza and Executive Director of Canada?s Institute for Citizen-Centred Service Dan Batista during the second webinar on “Citizen-centered Frontline Public Service Delivery During and Post-COVID-19 Pandemic” last September 3 via live streaming at the Productivity and Development Center?s YouTube account. “Building trust and confidence in government continue reading : Building trust, confidence in gov’t,’ key to citizen satisfaction, says APO technical expert during DAP webinar
DAP’s PMDP Class for Local Government Leaders opens this year
The Development Academy of the Philippines, through its Public Management Development Program (PMDP), is set to open its pilot class for Local Government Executives and Managers (LGEMC) in November, as it also continues to hone the competencies of government executives and middle managers in the Philippine bureaucracy. This program for LGEMC aims to strengthen the continue reading : DAP’s PMDP Class for Local Government Leaders opens this year
DAP to hold benchmarking study on NQI
The Development Academy of the Philippines (DAP), as the National Productivity Organization (NPO), in cooperation with the Asian Productivity Organization (APO), will hold a benchmarking study entitled, “Enhancing the National Quality Infrastructure (NQI) for Productivity,” on 18 September 2020 via zoom meeting platform from 2:30 p.m. – 5:30 p.m. Expected to be attended by local continue reading : DAP to hold benchmarking study on NQI
DAP webinar tackles citizen-centered public service delivery during and post-COVID-19 pandemic
Resource Person Dan Batista (first row, leftmost) and DAP Vice President Arnel Abanto (last row, second from right) together with some of the participants pose for posterity during the webinar session titled, “Executive Session on Citizen-centered Frontline Public Service Delivery During and Post-COVID-19 Pandemic” last August 18. Executive Director of Canada’s Institute for Citizen-Centred Service continue reading : DAP webinar tackles citizen-centered public service delivery during and post-COVID-19 pandemic
DAP hosts webinars to help gov’t frontliners deliver safe, quality service during COVID-19 crisis
The Development Academy of the Philippines (DAP), through its Productivity and Development Center in cooperation with the Asian Productivity Organization, will host a series of Service Quality Talk webinars to help government agencies and frontliners identify and meet the expectations of citizens and businesses in this time of pandemic. The webinars are set to run continue reading : DAP hosts webinars to help gov’t frontliners deliver safe, quality service during COVID-19 crisis
The Glimmer of Hope Amidst Trying Times: The Masterclass on Co-Creation Innovation Process
As the country faces the tremendous challenges of the pandemic, the Development Academy of the Philippines (DAP) chose to set its eyes on the opportunities that lie upon this time of uncertainty. Through the Productivity and Development Center (PDC), the DAP reached out to various members of the government in spreading the culture of Innovation continue reading : The Glimmer of Hope Amidst Trying Times: The Masterclass on Co-Creation Innovation Process
DAP conducts series of online and offline orientations on ISO 9001:2015 QMS to the GQMP Beneficiary Agencies
The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), conducted a series of Orientations on ISO 9001:2015 Quality Management System (QMS) to the beneficiary agencies of the Government Quality Management Program (GQMP) fromJune 16 to 24, 2020. The DAP Project Team together with the participants from the Presidential Communications Operations continue reading : DAP conducts series of online and offline orientations on ISO 9001:2015 QMS to the GQMP Beneficiary Agencies
The 23rd Award Cycle of the Philippine Quality Award Continues Amidst the COVID-19 Pandemic
The Philippine Quality Award (PQA) Committee, headed by the Department of Trade and Industry Competitiveness Bureau (DTI-CB) as the Award Manager, with the Development Academy of the Philippines (DAP), as the Award Administrator for the public sector, continues the implementation of activities pertaining to the 23rd Cycle of the PQA amidst the country’s coping with continue reading : The 23rd Award Cycle of the Philippine Quality Award Continues Amidst the COVID-19 Pandemic