DAP and APO conduct training course on smart transformation for agribusiness

The Development Academy of the Philippines (DAP) through its Productivity and Development Center (PDC) and the Asian Productivity Organization (APO) recently launched the training course on Smart Transformation for Agribusiness, which introduced affordable technologies and showcased best practices of enterprises that have successfully adopted smart technology in agribusiness. The course runs from May 8-12, 2023 continue reading : DAP and APO conduct training course on smart transformation for agribusiness

Frontline government agencies, offices score high in 2022 citizen satisfaction survey

Frontline government offices and agencies received an overall government-to-citizen (G2C) satisfaction score of 96.96 percent from transacting citizens in the 2022 Whole-of-Government Citizen Satisfaction (CitSat) Survey conducted by the Development Academy of the Philippines through its Productivity and Development Center (DAP-PDC). The overall rating is composed of 55.34 percent very satisfied and 41.62 percent satisfied continue reading : Frontline government agencies, offices score high in 2022 citizen satisfaction survey

PDC 2023 Training and Events Calendar

The Development Academy of the Philippines-Productivity and Development Center is happy to share with you the Calendar of Training and Events for 2023. This calendar presents the training courses related to productivity and quality improvement lined up for the year, including the course titles and descriptions; dates; training modality; target participants; costs; and contact persons, continue reading : PDC 2023 Training and Events Calendar

2021 e-BizSat reveals 11 priority areas for delivering quality services

The 2021 Business Satisfaction e-Survey (e-BizSat) conducted by the Development Academy of the Philippines (DAP) through its Productivity and Development Center (PDC) identified the 11 priority areas for delivering frontline government services. These refer to service attributes (from a list of 42) that were ranked most important by businesses for government agencies to work on continue reading : 2021 e-BizSat reveals 11 priority areas for delivering quality services

PDC IN FOCUS – PRODUCTIVITY AND DEVELOPMENT CENTER NEWSLETTER (NOVEMBER 2022)

The Development Academy of the Philippines-Productivity and Development Center is pleased to share with you the third issue of PDC in Focus, which has now been retitled to Productivity in Focus. This digital newsletter is the quarterly news publication of PDC, which features articles on productivity, quality, and innovation in the government, presented in a continue reading : PDC IN FOCUS – PRODUCTIVITY AND DEVELOPMENT CENTER NEWSLETTER (NOVEMBER 2022)

Join the Free Public Sector Quality and Productivity Improvement Forum (PSQPIF) 2022. Hurry-up and Register!

Join us virtually on 01-02 December 2022 for the Public Sector Quality and Productivity Improvement Forum (PSQPIF) 2022 from 9:00 AM to 3:00 PM.  Hurry-up and register in the FREE annual forum of the Government Quality Management Program (GQMP) implemented by the Development Academy of the Philippines – Productivity and Development Center.  Expect the attendance continue reading : Join the Free Public Sector Quality and Productivity Improvement Forum (PSQPIF) 2022. Hurry-up and Register!

PDC IN FOCUS – PRODUCTIVITY AND DEVELOPMENT CENTER NEWSLETTER (JULY 2022)

The Development Academy of the Philippines-Productivity and Development Center is pleased to share with you the PDC in Focus. This digital newsletter is the quarterly news publication of PDC, which features articles on productivity, quality and innovation in the government, presented in a comprehensive and coherent manner. News on PDC activities provide an inside look continue reading : PDC IN FOCUS – PRODUCTIVITY AND DEVELOPMENT CENTER NEWSLETTER (JULY 2022)

DAP to present 2021 e-BizSat results

The Development Academy of the Philippines (DAP) will present the key results of the nationwide 2021 Business Satisfaction e-Survey (e-BizSat) on frontline government services at the Third Symposium on Institutionalizing Service Quality Standards: Best Practices in Using Evidence-based Service Quality Standards to Delight Citizens and Business Clients, on 30 June 2022, from 9:00 a.m. to continue reading : DAP to present 2021 e-BizSat results