JHMC officials and staff complete Risk Management Course

Some 25 officers, staff, and process owners from the John Hay Management Corporation (JHMC) completed a three-day course on risk management capability enhancement conducted by the Development Academy of the Philippines – Productivity and Development Center (DAP-PDC). The participants, comprising JHMC’s Risk Management (RM) Core Team, were equipped with knowledge and skills aligned with the continue reading : JHMC officials and staff complete Risk Management Course

TRAINING COURSE ON KNOWLEDGE MANAGEMENT (BATCH 3)

The Development Academy of the Philippines invites you to participate in the Training Course on Knowledge Management (Batch 3) on August 22-25, 2023. The course aims to enable participants to understand and apply the fundamental concepts, practices, and tools in creating, sharing, and applying knowledge to enhance organizational productivity and growth. The course also highlights continue reading : TRAINING COURSE ON KNOWLEDGE MANAGEMENT (BATCH 3)

TRAINING COURSE ON ISO 27001:2022 INFORMATION SECURITY MANAGEMENT SYSTEM – Batch 2

REGISTRATION IS NOW OPEN! The Development Academy of the Philippines invites you to participate in the Training Course on ISO 27001:2022 Information Security Management System (Batch 2) on August 15-18, 2023. The course enables participants to interpret and apply the requirements for establishing and implementing an information security management system based on the ISO 27001:2022 continue reading : TRAINING COURSE ON ISO 27001:2022 INFORMATION SECURITY MANAGEMENT SYSTEM – Batch 2

Capability-Building Intervention on QMS

Last call for beneficiary agencies! The Government Quality Management Program of the Development Academy of the Philippines – Productivity and Development Center is filling up the remaining slots available for public sector organizations who want to enhance their QMS by availing the FREE… Capability-Building Interventions on Quality Management System! The interventions are on the following continue reading : Capability-Building Intervention on QMS

TRAINING COURSE ON ROOT CAUSE ANALYSIS AND CORRECTIVE ACTION FORMULATION – Batch 2

REGISTRATION IS NOW OPEN! The Development Academy of the Philippines invites you to participate in the Training Course on Root Cause Analysis and Corrective Action Formulation (Batch 2) on August 1-4, 2023. The course aims to contextualize the use of Root Cause Analysis (RCA) in the organization’s implementation of the Quality Management System (QMS). It continue reading : TRAINING COURSE ON ROOT CAUSE ANALYSIS AND CORRECTIVE ACTION FORMULATION – Batch 2

DAP and APO conduct training course on smart transformation for agribusiness

The Development Academy of the Philippines (DAP) through its Productivity and Development Center (PDC) and the Asian Productivity Organization (APO) recently launched the training course on Smart Transformation for Agribusiness, which introduced affordable technologies and showcased best practices of enterprises that have successfully adopted smart technology in agribusiness. The course runs from May 8-12, 2023 continue reading : DAP and APO conduct training course on smart transformation for agribusiness

Frontline government agencies, offices score high in 2022 citizen satisfaction survey

Frontline government offices and agencies received an overall government-to-citizen (G2C) satisfaction score of 96.96 percent from transacting citizens in the 2022 Whole-of-Government Citizen Satisfaction (CitSat) Survey conducted by the Development Academy of the Philippines through its Productivity and Development Center (DAP-PDC). The overall rating is composed of 55.34 percent very satisfied and 41.62 percent satisfied continue reading : Frontline government agencies, offices score high in 2022 citizen satisfaction survey

PDC 2023 Training and Events Calendar

The Development Academy of the Philippines-Productivity and Development Center is happy to share with you the Calendar of Training and Events for 2023. This calendar presents the training courses related to productivity and quality improvement lined up for the year, including the course titles and descriptions; dates; training modality; target participants; costs; and contact persons, continue reading : PDC 2023 Training and Events Calendar

2021 e-BizSat reveals 11 priority areas for delivering quality services

The 2021 Business Satisfaction e-Survey (e-BizSat) conducted by the Development Academy of the Philippines (DAP) through its Productivity and Development Center (PDC) identified the 11 priority areas for delivering frontline government services. These refer to service attributes (from a list of 42) that were ranked most important by businesses for government agencies to work on continue reading : 2021 e-BizSat reveals 11 priority areas for delivering quality services