Some 64 elected officials and core staff of the Sanggunian Bayan of Aliaga, Nueva Ecija; Buguey, Cagayan; Nagcarlan, Laguna; Plaridel, Bulacan; Santa, Ilocos Sur; and Tuburan Cebu learned about their important role as catalysts of change and in formulating innovative and responsive ordinances and policies during the “Course on Effective Local Legislation” conducted by the continue reading : MUNICIPAL OFFICIALS AND LEGISLATIVE STAFF COMPLETE DAP’S ONLINE COURSE ON EFFECTIVE LOCAL LEGISLATION
DAP wraps up service quality talk webinar series for government agencies
The DAP Project Team, together with PDC-PDRO Director Monica Saliendres and Executive Director of Canada’s Institute for Citizen-Centred Service Dan Batista, during the third webinar on “Employee Engagement for Citizen-centered and Future-ready Frontline Public Service Delivery,” last September 17 on live streaming via PDC’s YouTube account. The Development Academy of the Philippines (DAP) – Productivity continue reading : DAP wraps up service quality talk webinar series for government agencies
Building trust, confidence in gov’t,’ key to citizen satisfaction, says APO technical expert during DAP webinar
The photo shows (left to right) DAP SVP Magdalena Mendoza and Executive Director of Canada?s Institute for Citizen-Centred Service Dan Batista during the second webinar on “Citizen-centered Frontline Public Service Delivery During and Post-COVID-19 Pandemic” last September 3 via live streaming at the Productivity and Development Center?s YouTube account. “Building trust and confidence in government continue reading : Building trust, confidence in gov’t,’ key to citizen satisfaction, says APO technical expert during DAP webinar
DAP’s PMDP Class for Local Government Leaders opens this year
The Development Academy of the Philippines, through its Public Management Development Program (PMDP), is set to open its pilot class for Local Government Executives and Managers (LGEMC) in November, as it also continues to hone the competencies of government executives and middle managers in the Philippine bureaucracy. This program for LGEMC aims to strengthen the continue reading : DAP’s PMDP Class for Local Government Leaders opens this year
DAP to hold benchmarking study on NQI
The Development Academy of the Philippines (DAP), as the National Productivity Organization (NPO), in cooperation with the Asian Productivity Organization (APO), will hold a benchmarking study entitled, “Enhancing the National Quality Infrastructure (NQI) for Productivity,” on 18 September 2020 via zoom meeting platform from 2:30 p.m. – 5:30 p.m. Expected to be attended by local continue reading : DAP to hold benchmarking study on NQI
DAP webinar tackles citizen-centered public service delivery during and post-COVID-19 pandemic
Resource Person Dan Batista (first row, leftmost) and DAP Vice President Arnel Abanto (last row, second from right) together with some of the participants pose for posterity during the webinar session titled, “Executive Session on Citizen-centered Frontline Public Service Delivery During and Post-COVID-19 Pandemic” last August 18. Executive Director of Canada’s Institute for Citizen-Centred Service continue reading : DAP webinar tackles citizen-centered public service delivery during and post-COVID-19 pandemic
DAP hosts webinars to help gov’t frontliners deliver safe, quality service during COVID-19 crisis
The Development Academy of the Philippines (DAP), through its Productivity and Development Center in cooperation with the Asian Productivity Organization, will host a series of Service Quality Talk webinars to help government agencies and frontliners identify and meet the expectations of citizens and businesses in this time of pandemic. The webinars are set to run continue reading : DAP hosts webinars to help gov’t frontliners deliver safe, quality service during COVID-19 crisis
The Glimmer of Hope Amidst Trying Times: The Masterclass on Co-Creation Innovation Process
As the country faces the tremendous challenges of the pandemic, the Development Academy of the Philippines (DAP) chose to set its eyes on the opportunities that lie upon this time of uncertainty. Through the Productivity and Development Center (PDC), the DAP reached out to various members of the government in spreading the culture of Innovation continue reading : The Glimmer of Hope Amidst Trying Times: The Masterclass on Co-Creation Innovation Process