2021 e-BizSat reveals 10 key drivers of business satisfaction in frontline government services

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Business owners and their representatives expect “no less than good” service from frontline government offices. This was revealed by the 2021 e-Business Satisfaction Survey (e-BizSat), conducted by the Development Academy of the Philippines-Productivity and Development Center (DAP-PDC) under the Government Quality Management Program (GQMP). The survey results point to 10 key service attributes, identified by continue reading : 2021 e-BizSat reveals 10 key drivers of business satisfaction in frontline government services

DAPpers wear purple in support of National Women’s Month

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As the nation celebrates the National Women’s Month (NWM) this March, the employees of the Development Academy of the Philippines (DAP) expressed their support by wearing purple outfits and/or accessories every Wednesday of March 2023. This year’s celebration focuses on gender equality and inclusive society. To further promote these advocacies, the Philippine Commission on Women continue reading : DAPpers wear purple in support of National Women’s Month

DAP trains BARMM ministries, agencies to implement and sustain Citizen’s Charter

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Officers and members of JICA, DAP, and BARMM Office of the Chief Minister pose for a group photo. (L-R, first row) Mr. Shigeo Kato, Dr. Julie Catherine Paran,  Mr. Hirofumi Hoshi, Dir. Narcisa Macog, Vice President and Managing Director Imelda Caluen, Internal Auditor Hasmiene Ibrahim and  training participants (second  and third  rows). The Development Academy continue reading : DAP trains BARMM ministries, agencies to implement and sustain Citizen’s Charter

DAP welcomes students, faculty of Isabela State University

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March 8, 2023 –  The Development Academy of the Philippines (DAP) welcomed some 43 Public Administration students from Isabela State University (ISU) Echague under the Institute of Public Administration and Governance. The students who are visiting some government agencies in Manila from March 6-8,  were welcomed by DAP Graduate School of Public and Development Management continue reading : DAP welcomes students, faculty of Isabela State University

DAP Board of Trustees elect Balisacan as chairperson, Nograles vice chair

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February 27, 2023 – The Development Academy of the Philippines Board of Trustees elected National Economic and Development Authority Secretary Arsenio M. Balisacan, PhD as the new BOT Chairperson and Civil Service Commission Chairperson Karlo Alexei B. Nograles as Vice Chairperson. The election was made at the BOT meeting attended by CSC Chairperson Nograles, NEDA continue reading : DAP Board of Trustees elect Balisacan as chairperson, Nograles vice chair