Frontline government agencies, offices score high in 2022 citizen satisfaction survey

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Frontline government offices and agencies received an overall government-to-citizen (G2C) satisfaction score of 96.96 percent from transacting citizens in the 2022 Whole-of-Government Citizen Satisfaction (CitSat) Survey conducted by the Development Academy of the Philippines through its Productivity and Development Center (DAP-PDC). The overall rating is composed of 55.34 percent very satisfied and 41.62 percent satisfied continue reading : Frontline government agencies, offices score high in 2022 citizen satisfaction survey

DAP, MSU-TCTO strengthened linkages through partnership linkages

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March 7, 2023 –The Development Academy of the Philippines (DAP) and the Mindanao State University-Tawi-Tawi College of Technology and Oceanography (MSU-TCTO) signed a partnership agreement for capacity building and co-development. Under the agreement, both institutions ensure that inclusive growth and transformation shall serve as the driving force behind this cooperation and provide an avenue for continue reading : DAP, MSU-TCTO strengthened linkages through partnership linkages

Office of the Parliament Speaker- Bangsamoro Transition Office (BARMM) benchmarks with DAP

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The Office the Parliament Speaker of the Bangsamoro Transition Authority (OPS-BTA) of the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) visited the Development Academy of the Philippines (DAP) Pasig office, on April 12, with the objective of benchmarking with the DAP’s programs, planning systems and processes. In the opening speech delivered by DAP Institutional Marketing continue reading : Office of the Parliament Speaker- Bangsamoro Transition Office (BARMM) benchmarks with DAP

DAP’s symposium on Service Quality Standards slated

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The Development Academy of the Philippines, through its Government Quality Management Program, will be holding its fourth symposium on Service Quality Standards (SQS)  with the theme “Quality Service for all Filipinos” on May 11, 2023. The event will present the key results of the 2022 Whole-of-Government Citizen Satisfaction Survey to government service managers and staff continue reading : DAP’s symposium on Service Quality Standards slated

DAP Project SPARTA relaunches data analytics

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The Development Academy of the Philippines’ Project Smarter Philippines through Data Analytics, Research and Development, Training, and Adoption (SPARTA) will formally kick off its fourth year of implementation on Friday, April 14. The relaunch event will showcase the main and microspecialization pathways and courses that the project will offer until November 2023 via online live continue reading : DAP Project SPARTA relaunches data analytics

Philippine Quality Award Application Development Course Batch 2 Registration is now Open

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REGISTRATION FOR BATCH 2 IS NOW OPEN! The DAP, through the Productivity and Development Center, will be conducting the 2nd batch of the Philippine Quality Award (PQA) Application Development Course (ONLINE) on May 8-12, 2023. Please see the poster for details. Course fee: PHP 14,000.00 per participant Register on or before April 21, 2023, to continue reading : Philippine Quality Award Application Development Course Batch 2 Registration is now Open