MMSU Strengthens Educational Management System with DAP’s Introductory Course on ISO 21001:2018

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Batac City, Ilocos Norte — The Development Academy of the Philippines (DAP), through its Productivity and Development Center, conducted an Introductory Course on ISO 21001:2018 – Educational Organizations Management System (EOMS) for key personnel of the Mariano Marcos State University (MMSU) from June 24 to 26, 2025 at the University Review Center.

The course was designed to equip MMSU with the knowledge and skills needed to support its strategic shift from ISO 9001:2015 Quality Management System (QMS) to the ISO 21001:2018 EOMS—a standard tailored specifically to enhance the performance of educational institutions, improve learner satisfaction, and foster continuous improvement.

MMSU participants and the DAP project team pose for a group photo during the Introductory Course on ISO 21001:2018 – Educational Organizations Management System (EOMS), held at the Mariano Marcos State University.

The course brought together 30 participants, including the EOMS Core Team, university officers, and selected personnel, engaged in an intensive learning program focused on the policy framework, principles, structure, and specific requirements of ISO 21001:2018. It also emphasized how the standard aligns with MMSU’s vision of quality and inclusive education.

MMSU participants actively share insights and raise questions during the open forum of the Introductory Course on ISO 21001:2018 – Educational Organizations Management System (EOMS).

Participants explored the key differences between ISO 21001:2018 and ISO 9001:2015, and discussed adjustments needed in the higher education setting. Through lectures, group discussions, and practical workshops, they reviewed MMSU’s existing QMS documents and began aligning them with ISO 21001:2018.

By the end of the training, participants had drafted the following key outputs:

  • EOMS Policy Statement
  • EOMS Scope Statement
  • Business Process Model
  • Table of Contents for the EOMS Manual

They also identified QMS documents requiring revision to ensure alignment with the new standard.

This training underscores MMSU’s commitment to institutional excellence, quality assurance, and stakeholder-driven education. The university’s move to adopt ISO 21001:2018 reflects its pursuit of a robust, responsive, and future-ready educational management system.

For more information on capability-building or technical guidance on ISO 21001:2018 EOMS, please contact Ms. Anna Esperanza E. Sabularse at sabularsea@dap.edu.ph or via landline at (02) 8632-0921 local 179.