Strengthen Learning & Development (L&D) in the Public Sector!

The Generic Manual on ISO 9001:2015-Aligned QMS for L&D serves as a practical guide for establishing effective learning and development processes. Aligned with the ISO 9001:2015, specifically with the clause 7.2 on Competence and the Civil Service Commission’s Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM), it promotes consistency and satisfactory delivery of capacity-building efforts across public sector organizations.

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