Class Photo of the Pilot Run of the Online Training-Workshop on Establishment of Service Delivery Standards with DAP President Atty. Engelbert C. Caronan, Jr. (first row, second photo from right), SVP Magdalena L. Mendoza (second row, second photo from right), CFG-OMO Director Alvin P. Principe (fifth row, first from left), and CFG-PRO Director Gilbert E. Lumantao (third row, second photo from right).
Class Photo of the First Batch Run of the Online Training-Workshop on Establishment of Service Delivery Standards with CFG-PRO Director Gilbert E. Lumantao (first row, fourth photo from left) and resource speaker for Session 4.2 and 4.3, Ms. Merriam Dy (fourth row, second from left).
Class Photo of the Second Batch Run of the Online Training-Workshop on Establishment of Service Delivery Standards with DAP President Atty. Engelbert C. Caronan, Jr. (first row, second photo from right), CFG-PRO Director Gilbert E. Lumantao (second row, third photo from right), and resource speaker for Session 1, Ms. Andrea Salvador (fourth row, third from right).
The Academy, through the Center for Governance (CFG), implemented the series of pilot and batch runs of the Online Training-Workshop on Establishment of Service Delivery Standards (SDS) in support of the full devolution transition.
The pilot run was held on 26, 28 & 30 July 2021 and was attended by 30 technical staff and officers from the Department of Labor and Employment (DOLE), Department of Social Welfare and Development (DSWD), and Department of Trade and Industry (DTI).
The first and second batch runs were conducted from 23 to 27 August 2021 and 6 to 10 September 2021, respectively. A total of 87 participants from the Department of Health (DOH), Department of Agriculture (DA), National Irrigation Authority (NIA), Department of Education (DepEd), Department of Environment and Natural Resources (DENR), Department of Science and Technology (DOST), Department of Tourism (DOT), and Department of Public Works and Highway (DPWH) participated in the said runs.
The training aimed to equip National Government Agencies (NGAs) with the fundamental concepts and tools to develop SDS of services for full devolution, which shall serve as the guide of LGUs in carrying out devolved services.
The training included six (6) lectures, four (4) sub-sessions, and a series of workshops, mirroring the steps on developing SDS. The main lectures delved on the overview of the devolution transition, introduction to SDS, determining user needs and wants, mapping and establishing SDS, guide on developing a manual to operationalize SDS, and devising monitoring and evaluation (M&E) mechanisms in relation to SDS. At the end of the training, the participants were able to formulate the initial SDS of select services their respective agency will fully devolve, such as employment facilitation, livelihood assistance, and operations and maintenance of Activity Centers, among others.
The SDS Training is among the initiatives of the Academy in support of the implementation of the Supreme Court ruling on the Mandanas-Garcia Petition, which entails further devolution of certain government functions and services by 2022. The said endeavor is in line with DAP’s role in providing technical assistance to NGAs in the preparation of their respective Devolution Transition Plans in accordance with Executive Order 138, series of 2021.