The national Citizen Satisfaction e-Survey (e-CitSat) conducted last 2020 by the  Development Academy of the Philippines-Productivity and Development Center under  the Government Quality Management Program captured citizens’ expectations from  frontline government service during the pandemic.   Top Service Attributes that Matter to Citizens in 2020 The top thirteen service attributes that matter most to citizens, gleaned continue reading : DAP survey captures citizens’ sentiments on frontline government service during the pandemic

The Development Academy of the Philippines (DAP), through its Productivity and  Development Center, in cooperation with the Asian Productivity Organization (APO), is  conducting the Conference on Urban Agroecology and Food Security on 9  September 2021, 1:00 to 5:00 p.m. via Zoom and YouTube Live. This international  virtual conference aims to introduce the concept of urban continue reading : DAP and APO to Host the Conference on Urban Agroecology and Food Security

The 80s-style Closing Ceremony of the Senior Executives Class Batch 9 – Punyagi was conducted last 26 July 2021 via Zoom. PMDP Managing Director Nanette C. Caparros opened the program by stating the essence of the event. She said that the ceremony aims to celebrate the conclusion of the training phase and recently-held Capstone Paper continue reading : SEC 9 SUCCESSFULLY ENDS PMDP TRAINING PHASE

The Public Management Development Program welcomed the 27th batch of scholars for the Middle Managers Class last 2 August 2021. The event was conducted via Zoom and streamed live on PMDP’s Facebook page. The ceremony started with the introduction of the faculty, the PMDP team, and the new batch of scholars by DAP Senior Vice continue reading : PMDP WELCOMES THE 27TH BATCH OF THE MIDDLE MANAGERS CLASS

The Development Academy of the Philippines (DAP), through its Productivity  and Development Center, in collaboration with the Asian Productivity Organization  (APO), has successfully conducted the Workshop on Modern Food Transportation  and Regulation last 13 to 15 July 2021 via videoconference. This workshop was one  of the virtual programs held under the APO’s Digital Multi-Country Program.   continue reading : International and Local Participants Learn Modern Food Transportation and Regulation

 Some of the participants who attended the 2nd symposium on Institutionalizing Service Quality Standards held on July 8, 2021 via zoom. The 2nd Symposium on Institutionalizing Service Quality Standards: Working  Together to Meet Citizens’ Expectation in Frontline Government Service was  conducted last July 8, 2021 by the Development Academy of the Philippines (DAP), through its Productivity and continue reading : GQMP’s Symposium draws the support of various frontline public organizations in providing a “Sapat at Mahusay na Serbisyo”

TOP L-R: DR. MARIA ELA ATIENZA FROM UNIVERSITY OF THE PHILIPPINES, AND USEC.MERCEDITA SOMBILLA FROM NEDA; MIDDLE L-R: DIR. JOHN ARIES MACASPAC FROM DBM, AND DR. CHARLOTTE JUSTINE SICAT FROM PIDS;  BOTTOM: GOVERNOR DAKILA CARLO CUA FROM ULAP – Photo collage by Julla Jose 29 July 2021 – The Development Academy of the Philippines Center continue reading : DAP resumes the discussion on devolution in the fourth installment of the CBILLS Thursday Talks

IN PHOTOS: (Left) Forum with LGU of Tuguegarao towards Smart City, (Right) SPARTA Online Roadshow Pasig City, July 21 – To continue fostering the data science and analytics (DSA) ecosystem in the Philippines, Project Smarter Philippines through Data Analytics R&D, Training and Adoption (SPARTA) held and actively participated in several online events from April to continue reading : SPARTA’s advocacy for a data-driven Philippines continues

The Development Academy of the Philippines, through its Productivity  Development Center, is conducting a nationwide survey entitled, “The Impact of Covid 19 to Small and Medium Enterprises (SMEs).” Its run started on 28 June and will end  on 14 July 2021.   The study is a joint initiative between the Asian Productivity Organization (APO)  and Asian continue reading : DAP conducts Survey on the Impact of COVID-19 to SMEs