Public Consultation on the 2024 Regulatory Review Concludes with Key Findings and Initial Recommendations for the Waste-to-Energy and Water Utility Industries

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The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC) – Modernizing Government Regulations Program (MGRP), conducted a public consultation on regulatory reforms targeting critical industries—Waste-to-Energy (WtE) Facilities and Water Utility. The event sought to gather feedback from vital stakeholders on regulatory review findings and emerging recommendations to streamline processes and continue reading : Public Consultation on the 2024 Regulatory Review Concludes with Key Findings and Initial Recommendations for the Waste-to-Energy and Water Utility Industries

Know what Cost of Poor Quality (CoPQ) is and why it matters!

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CoPQ is the hidden cost of inefficiencies, errors, and failures in public services. The DAP-Productivity and Development Center is here to assist government agencies and private organizations to tackle this productivity issue for a more efficient public service delivery, increased citizen’s trust, and smarter use of resources. Reduce CoPQ and boost your organization’s service quality continue reading : Know what Cost of Poor Quality (CoPQ) is and why it matters!

2024 CitSat Survey Infographic

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Discover the service attributes that greatly influence client satisfaction, as identified in the 2024 Citizen Satisfaction Survey (CitSat).  By integrating these key drivers into the design and delivery of public services, government agencies can create a more positive and impactful citizen experience. Learn more at www.dap.edu.ph or contact us at pdc.pdro@dap.edu.ph. #GQMPCitSat #CitizenSatisfaction #QualityService #ServiceQuality continue reading : 2024 CitSat Survey Infographic

DAP-GSPDM Culminates Fourth Batch of Master in Public Management Scholars

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December 11, 2024—The Development Academy of the Philippines (DAP), through its Graduate School of Public and Development Management (GSPDM), marked a significant milestone as it honored the achievements of 18 scholars from Batch 4 of the Master in Public Management (MPM) program. The Closing Program was held at the DAP Conference Center in Tagaytay City, continue reading : DAP-GSPDM Culminates Fourth Batch of Master in Public Management Scholars

DAP upholds assessment standards at APO training program in Thailand

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Bangkok, Thailand—The Development Academy of the Philippines (DAP), in its capacity as the National Productivity Organization (NPO) for the Philippines, bolstered its commitment to advancing productivity standards by participating in the Training Course for Assessors of the APO Certification Bodies. The event, held from November 25 to 29, 2024, was jointly organized by the Asian continue reading : DAP upholds assessment standards at APO training program in Thailand

2023 Productivity and Development Center Annual Report

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Look back to a year of “Resilience, Innovation, and Collaboration: Paving the Way for Productivity and Quality Excellence” featured in the 2023 key milestones of the DAP-Productivity and Development Center. The DAP-PDC extends its gratitude to our clients, partners, and stakeholders for your unwavering support as we move forward. While we are getting the 2024 Annual continue reading : 2023 Productivity and Development Center Annual Report