Calling All Photography Enthusiasts!

The Development Academy of the Philippines (DAP), as the focal organization of the APO Center of Excellence on Public-Sector Productivity, proudly launches the Productivity Snaps Photo Contest—a photography competition showcasing innovation in public service! Do you have a compelling image that captures citizen-centered innovation, enhanced service delivery, or transformative policies? Now’s your chance to share continue reading : Calling All Photography Enthusiasts!

DAP Empowers DepEd Region III Leaders to Strengthen Public Service Value Chain

Tarlac City, Philippines—The Development Academy of the Philippines (DAP), as the focal organization for the Asian Productivity Organization’s (APO) Center of Excellence on Public-Sector Productivity (COE-PSP), conducted a five-day workshop titled “Strengthening the Public Service Value Chain” for the Department of Education (DepEd) – Region III leaders on January 20-24, 2025. The workshop aimed to continue reading : DAP Empowers DepEd Region III Leaders to Strengthen Public Service Value Chain

Course on Managing Local Projects for the Youth Sector

The Development Academy of the Philippines – Center for Governance invites Sangguniang Kabataan (SK) Officials and Local Youth Development Officers (LYDOs) to the Course on Managing Local Projects for the Youth Sector on March 11-13 2025 at the DAP Building, San Miguel Avenue, Ortigas Center, Pasig City. This three-day course aims to build the capabilities of continue reading : Course on Managing Local Projects for the Youth Sector

DAP, PSA Forge Strategic Partnership to Advance Data Governance

Quezon City, Philippines, January 30, 2025—In a significant step toward strengthening data governance and evidence-based policymaking in the country, the Development Academy of the Philippines (DAP) and the Philippine Statistics Authority (PSA) have formalized their collaboration through the signing of a Memorandum of Understanding (MOU) and a Memorandum of Agreement (MOA) at the PSA Headquarters. continue reading : DAP, PSA Forge Strategic Partnership to Advance Data Governance

Public Consultation on the 2024 Regulatory Review Concludes with Key Findings and Initial Recommendations for the Waste-to-Energy and Water Utility Industries

The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC) – Modernizing Government Regulations Program (MGRP), conducted a public consultation on regulatory reforms targeting critical industries—Waste-to-Energy (WtE) Facilities and Water Utility. The event sought to gather feedback from vital stakeholders on regulatory review findings and emerging recommendations to streamline processes and continue reading : Public Consultation on the 2024 Regulatory Review Concludes with Key Findings and Initial Recommendations for the Waste-to-Energy and Water Utility Industries

Know what Cost of Poor Quality (CoPQ) is and why it matters!

CoPQ is the hidden cost of inefficiencies, errors, and failures in public services. The DAP-Productivity and Development Center is here to assist government agencies and private organizations to tackle this productivity issue for a more efficient public service delivery, increased citizen’s trust, and smarter use of resources. Reduce CoPQ and boost your organization’s service quality continue reading : Know what Cost of Poor Quality (CoPQ) is and why it matters!

2024 CitSat Survey Infographic

Discover the service attributes that greatly influence client satisfaction, as identified in the 2024 Citizen Satisfaction Survey (CitSat).  By integrating these key drivers into the design and delivery of public services, government agencies can create a more positive and impactful citizen experience. Learn more at www.dap.edu.ph or contact us at pdc.pdro@dap.edu.ph. #GQMPCitSat #CitizenSatisfaction #QualityService #ServiceQuality continue reading : 2024 CitSat Survey Infographic