The Development Academy of the Philippines-Productivity and Development Center (DAP-PDC) successfully concluded its three-part Q-Talks Seminar Series on “Cultivating Quality in the Public Sector,” gathering over 2,200 participants from various government agencies via a hybrid set-up.

Organized under the Government Quality Management Program (GQMP), the Q-Talks series aimed to strengthen quality mindset across government and foster a culture of excellence to enhance  accountability, efficiency, and public service delivery. 

The series feature the following sessions:

Session 1: Making Quality Work: Mindset Methods, and Meaning in Government

June 3, 2025

Dr. Rey B. Fremista, President of the Philippine Society for Quality Inc., emphasized citizen-centric governance and the need for continuous institutional improvement. The session explored the foundational principles of quality in government and set the stage for a broader advocacy of excellence in public service.

PSQ President, Dr. Ray B. Fremista, during the first session held on June 3, 2025 at the L.S. Virata Hall, DAP Building.

Session 2: Building a Culture of Quality: From Personal Habits to Public Impact

June 11, 2025

Productivity expert Nina Maria B. Estudillo shared tools for cultivating productive habits in the workplace, while Civil Service Commission (CSC) Assistant Commissioner, Atty. Judith A. Dongallo-Chicano highlighted the importance of integrity, accountability, and competence. The session focused on how individual discipline contributes to organizational success and sustainable innovation.

Assistant Commissioner Atty. Dongallo-Chicano (left) of the CSC and Ms. Nina Maria B. Estudillo (right) during the open forum of Q-Talks Part 2, held on June 11, 2025 at the O.D. Corpuz Hall, DAP Building

Vice President Abanto underscores efficiency and service excellence in his presentation during the Q-Talks Part 3, held on June 24, 2025 at the L.S. Virata Hall, DAP Building.

Session 3: Minimizing the Cost of Poor Quality in the Public Sector

June 24, 2025

DAP-PDC Vice President Arnel D. Abanto discussed the cost of poor quality in government and presented strategies to reduce waste and enhance efficiency. Participants were introduced to actionable approaches for improving service quality in government operations.

The high level engagement throughout the GQMP Q-Talks series reflects the Philippine public sector’s growing commitment  to quality-driven, citizen-focused governance. The initiative also reinforces the DAP’s mandate to build capabilities of government institutions toward productivity and excellence.

For updates on upcoming GQMP activities and offerings, contact gqmpo@dap.edu.ph.